Rada Sense Software : Installation, Set-up & Operation
Q. Can the software supplied with Rada Sense be used on a laptop with infra-red instead of a PDA?
A. No, the software has been designed to be run on Microsoft Pocket PC 2002 and Microsoft Windows Mobile 2003 (For pocket PC)
Q. Can Rada Sense software be installed with a Palm operating system?
A. No, the software has been designed to be run on Microsoft Pocket PC 2002 and Microsoft Windows Mobile 2003 (For pocket PC)
Q. What kind of PDA should I purchase to use with Rada Sense?
A. We do not recommend a particular PDA, however, you must ensure that it is Microsoft Pocket PC 2002 or Microsoft Windows Mobile 2003 (For pocket PC).
Q. If I have installed the software onto one PDA can I beam the programme to another PDA?
A. No, you must attach the new PDA to the PC you installed the Sense software with. Set up the PDA as a guest, open active sync and select add/remove programmes. Rada Sense will be listed as an option, simply click the check box to install. For more detailed instructions please print the latest software instruction manual from the website.
Q. Will I need to update the Rada Sense software in the future?
A. Future valves will be supplied with the latest software, all software and valves are compatible, though older valves may not support some new software elements the software will still offer the same functionality as previous versions. There is no real need to update the software, however, you can check the website for updates and advice on the changes.
Q. How do I know which version of the Rada Sense Software I have?
A. Click on the Rada Sense icon in the start menu, when you reach the log-in screen, click on the keyboard symbol to minimise it and reveal a code in the bottom right-hand corner of the screen. This is the part number and version of the software.
Q. How many users can I have on a single PDA?
A. Dependent on the PDA memory size, you should be able to have in excess of 100 ID’s.
Q. I changed the settings of the valve using the PDA, but, they don’t appear to have changed, what shall I do?
A. Please refer to the software manual page 10. It may be that you have forgotten to write the changes to the valve.
Q. I have set the commission date on the valve but it is displaying the time and date in USA format, is it possible to correct this without resetting the date?
A. Yes, you simply have your PDA set up for use in the US English format. Simply exit the Rada sense programme and select Settings from the start menu. Select the middle tab called “system” and click on the globe icon “Regional Settings”. You will see a drop down menu containing a list of languages and countries simply select the one you require i.e. “English (United Kingdom).
Q. I have accidentally changed the valve calibration number and I cannot remember what it should be. What can I do?
A. Please ensure that the valve is not operated, disconnect the power supply and remove the lid on the valve box. You will see a brass bodied valve on the left-hand-side of the box, this should have a sticker on it that contains the calibration number. Please refer to page 30 of the software manual for guidance.
Q. Someone has changed the settings in the valve is it possible to restore the factory settings?
A. Yes, but not by simply selecting an option or pressing a reset button. You will need to use the information in the valve instruction guide or on the datasheets and programme the valve with a PDA.
Programming Rada Sense : Setting Temperatures, flow durations and duty flush
Q. I am trying to increase the default temperature within the programmable range of 30°-50° but it stops at 44°, is there something wrong?
A. It is possible that you are trying to increase the default temperature above the maximum setting. If this is the case you will have to first increase the maximum setting before adjusting the default.
Rada Sense Valve : Installation
Q. Can Rada Sense link to Building management systems?
A. Please call +44 (0)1242 282527
Q. Where can I install the Rada Sense mixing valve?
A. The Rada Sense mixing valve can be installed almost any where that is dry and not liable to freeze. Under basins and behind panelling, in roof or loft spaces or in service ducts, all of these are acceptable. However, it is essential that wherever the mixing valve is sited reasonable access to the unit can be gained for maintenance purposes. It is also good practice to site the mixing valve no more than 3 meters from the user outlet to ensure a swift response to adjustments in temperature.
Q. Can I install the Rada Sense mixing valve in any orientation?
A. Not every orientation is acceptable. When mounting the mixing valve on a vertical surface you must ensure the inlets and outlet are either pointing down, or that the outlet is above the inlets if mounted up-right. The mixing valve can also be mounted horizontally.
Q. What water pressures and temperatures will the mixing valve operate under?
A. As with most mixing valves nominally equal hot and cold pressures are recommended. All variants of the Rada Sense mixing valves are rated to a maximum static inlet pressure of 1000kPa (10 Bar), and require at least 20kPa (0.2 Bar) minimum pressure loss to operate. Cold inlet temperatures can be between 1 and 20 ºC, and hot water inlet temperatures can be between 50 and 65ºC. For further details please see our full Specification sheets.
Q. Are there any additional plumbing fittings I require to install a Rada Sense mixing valve.
A. Flat faced union connectors must be used on the inlet and outlet connections of the mixing valve, and inlet and outlet isolating valves should also be fitted. This will ensure maintenance can be carried out with ease.
Q. Are there any electrical connections I need to make?
A. The Rada sense mixing valve comes with its own regulated power supply unit (PSU). This PSU must then be fitted in to a 3 amp switched fused spur box which in turn should be connected in to the mains. We would recommended that the 3 amp switched fused spur is accessible as from time to time the mixing valve my need to be reset, and this is performed by powering down, then powering up the unit again.
Rada Acu FAQ's
Q. Someone has changed the settings in the valve, is it possible to restore the factory settings?
A. Yes, access the programming aspect of Rada Acu via the interface, by swiping the magnetic key provided just below the Red sensor. This will take you to the main programming menu. See ‘Programming’ section within the Product Manual (link).
Q. How do I change the temperature settings?
A. Access the programming aspect of Rada Acu by swiping the magnetic key provided just below the Red sensor. This will take you to the main programming menu. Then access the ‘Settings’ area to alter the temperature settings. See ‘Programming’ section within the Product Manual (link).
Q. Where can I install Rada Acu?
A. The Rada Acu mixing valve is designed to be installed on an IPS panel system with a minimum wall cavity of 75mm. It can be attached to a panel with thickness ranging from 13-22mm.
Q. Can I install Rada Acu in any orientation?
A. No, only in the orientations shown in the product manual
Q. What water pressures and temperatures will the mixing valve operate under?
A. As with most mixing valves nominally equal hot and cold pressures are recommended. Rada Acu mixing valves are rated to a maximum static inlet pressure of 10 bar (1000kPa) and minimum static pressure of 1 bar (10okPa) and require at least 0.2 bar (20kPa) minimum pressure loss to operate. Cold inlet temperatures can be between 1 and 20 ºC, and hot water inlet temperatures can be between 50 and 65ºC. For further details please see our full Specification sheets.
Q. Are there any additional plumbing fittings I require to install a Rada Acu mixing valve?
A. 15mm compression or flat faced union connectors can be used on the inlet and outlet connections of the mixing valve. Separate isolating valves are not required as Rada Acu already has inlet hot and cold isolators fitted for ease of servicing.
Q. Are there any electrical connections I need to make?
A. The Rada Acu mixing valve comes with its own regulated power supply unit (PSU). This PSU must then be fitted in to a 3 amp switched fused spur box which in turn should be connected in to the mains. We would recommended that the 3 amp switched fused spur is accessible as from time to time the mixing valve my need to be reset, and this is performed by powering down, then powering up the unit again.